Commission our 24-Hour reporting services
Anyone can commission our reporting services, from local councils, universities, the police, housing associations, corporate organisations and more.
Anyone can commission our reporting services
Not everyone will want to speak to the police. One of the recommendations of the Stephen Lawrence inquiry (Macpherson report), was that people should be able to report 24- hours a day other than to the police. Our 24-hour reporting services are a direct response to this recommendation.
Anyone can commission our reporting services for their town, city, or region. Commonly, Local Authorities; Police and Police & Crime Commissioners have funded the Stop Hate Line. We can also be funded by Universities; Housing Associations and Community Groups. We have also used donations from companies to launch the Stop Hate Line in new areas.
We also welcome commission funding from individuals who may have strong financial capacity and would like to commission the service for an area.
How our reporting services work
Our support teams are trained and experienced in working with people affected by hate crime. We listen, believe, and give confidential and independent support throughout the process. We explore options available to callers, explain their rights to them, and refer them to relevant local agencies where needed. All our referrals and reports only go ahead with the consent of the caller. We never pressure or influence callers on their next step.
Stop Hate Line
Our core service is our 24hr Stop Hate Line.
The 24hr reporting and support service provided by Stop Hate UK draws on our extensive experience of people’s needs when reporting, and is a virtual Third Party Reporting Centre.
There are 8 ways to contact our Stop Hate Line; telephone, text service, online chat, email, online reporting form, text relay, British Sign Language, and post.
Learn moreHate Crime Reporting App
Our Hate Crime Reporting App enables witnesses and those targeted because of their identity to report incidents of Hate Crimes.
We can develop reporting apps on a bespoke level for commissioners.
We recently launched a bespoke reporting app for local councils tackling for street harassment.
Learn moreCall Hate Out
Call Hate out is an accessible, confidential 24-hour support service for young people under the age of 18 experiencing or witnessing a Hate Crime.
Commissioning of the Stop Hate Line also includes commissioning of the Call Hate Out Line. This can be commissioned separately.
Learn moreWhy you should commission our reporting services
There is a national target to increase the reporting of Hate Crimes. The commissioning of Stop Hate UK can help police and local authorities achieve this by providing an independent service for all those affected by Hate Crimes.
- Help to build a picture of Hate Crime in your area, which can inform the Police and local agencies to make strategic decisions to tackle it.
- Reach more people who may have otherwise been isolated.
- Provide independent support for people to report Hate Crime, and reach people who may not contact the police.
Our Commissioners
Testimonial from a current commissioner
“Stop Hate UK has been commissioned in Oldham since 2007. They have been a valued partner to raise awareness of Hate Crime and provide a dedicated telephone helpline service to victims of hate.
It’s not only about the number of reports, but about the support that can be offered to victims. It is an alternative 3rd party reporting mechanism that can be offered to people to encourage reporting, knowing that they can also receive emotional, counselling, and advice services.
Support by Stop Hate UK to partners in Oldham is very much appreciated and exemplary in raising awareness of hate crime and encourage reporting.”
– Virbai Kara, Senior Communities Officer, Oldham Council