Staffordshire
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Crime/Anti-Social Behaviour/Victim Support
Victim Gateway
- help@staffsvictimsgateway.org.uk
Hate Crime
- Uniting Staffordshire Against Hate – part of the Staffordshire Victim Gateway on 0330 0881 339 or email help@staffsvictimsgateway.org.uk
Victim Support
Anti-Social Behaviour
- Cannock Chase: https://www.cannockchasedc.gov.uk/do-it-online/report-it/anti-social-behaviour – https://www.eaststaffsbc.gov.uk/anti-social-behaviour/report-anti-social-behaviour
- Lichfield: https://www.lichfielddc.gov.uk/xfp/form/163 – https://www.newcastle-staffs.gov.uk/xfp/form/147
- South Stafforshire: https://www.sstaffs.gov.uk/crime-nuisances/anti-social-behaviour.cfm
- Stafford: https://www.staffordbc.gov.uk/anti-social-behaviour-complaints
- Staffordshire Moorlands: https://www.staffsmoorlands.gov.uk/article/1638/Report-antisocial-behaviour
- Stoke on Trent: https://www.stoke.gov.uk/xfp/form/1369
- Tamworth: https://www.tamworth.gov.uk/anti-social-behaviour-incident – partnerships@tamworth.gov.uk
Local Authority
Cannock Chase
- General Enquiries: https://www.cannockchasedc.gov.uk/
- Environmental Health: https://www.cannockchasedc.gov.uk/residents/environmental-health
- Refuse Collection: https://www.cannockchasedc.gov.uk/residents/waste-collection-check-your-dates
- Noise Nuisance: As Environmentl Health
East Staffordshire
- General Enquiries: https://www.eaststaffsbc.gov.uk/
- Environmental Health: https://www.eaststaffsbc.gov.uk/environmental-health
- Refuse Collection: https://www.eaststaffsbc.gov.uk/bins-rubbish-recycling
- Noise Nuisance: As Environmentl Health
Lichfield
- General Enquiries: https://www.lichfielddc.gov.uk/
- Environmental Health: https://www.lichfielddc.gov.uk/homepage/137/environmental-health
- Refuse Collection: https://www.lichfielddc.gov.uk/homepage/18/recycling-bins-and-waste
- Noise Nuisance: As Environmentl Health
Newcastle under Lyme
- General Enquiries: https://www.newcastle-staffs.gov.uk/
- Environmental Health: https://www.newcastle-staffs.gov.uk/protection/environmental-protection
- Refuse Collection: https://www.newcastle-staffs.gov.uk/waste
- Noise Nuisance: As Environmentl Health
South Staffordshire
- General Enquiries: https://www.sstaffs.gov.uk/
- Environmental Health: https://www.sstaffs.gov.uk/environment/index.cfm
- Refuse Collection: https://www.sstaffs.gov.uk/bins-recycling/
- Noise Nuisance: As Environmentl Health
Stafford
- General Enquiries: https://www.staffordbc.gov.uk/
- Environmental Health: https://www.staffordbc.gov.uk/environmental-and-health-services
- Refuse Collection: https://www.staffordbc.gov.uk/binday
- Noise Nuisance: As Environmentl Health
Staffordshire Moorlands
- General Enquiries: https://www.staffsmoorlands.gov.uk/
- Environmental Health: https://myforms.staffsmoorlands.gov.uk/EHGENERALENQUIRY/launch
- Refuse Collection: https://www.staffsmoorlands.gov.uk/article/4801/Waste-collections
- Noise Nuisance: As Environmentl Health
Stoke on Trent
- General Enquiries: https://www.stoke.gov.uk/site/
- Environmental Health: https://www.stoke.gov.uk/xfp/form/1389
- Refuse Collection: https://www.stoke.gov.uk/info/20002/rubbish_and_recycling
- Noise Nuisance: As Environmentl Health
Tamworth
- General Enquiries: https://www.tamworth.gov.uk/
- Environmental Health: https://www.tamworth.gov.uk/environment
- Refuse Collection: https://www.tamworth.gov.uk/bins
- Noise Nuisance: As Environmentl Health
Social Services (Office hours)
- Staffordshire County Council (All but Stoke on Trent): 0300 111 8010
- Stoke on Trent: 0800 561 00150
Social Services (Out of hours)
- Staffordshire County Council (All but Stoke on Trent): 0345 604 2886
Housing
Council
Housing Advice
- Cannock Chase:https://www.cannockchasedc.gov.uk/residents/housing/housing-options-homelessness/housing-advice-service
- East Staffordshire: 01283 508120 (9-5 Mon-Fri) or 01283 50126 (Out of hours)
- Lichfield: https://www.lichfielddc.gov.uk/homelessness
- Newcastle under Lyme: http://nhaoptions.co.uk/choice/content.aspx?pageid=3
- South Staffordshire: https://www.sstaffs.gov.uk/housing/housing-advice-homelessness-service.cfm
- Stafford: https://www.staffordbc.gov.uk/homelessness-making-a-homelessness-application
- Stoke on Trent: https://www.stoke.gov.uk/info/20006/housing_and_neighbourhoods/26/homeless_or_at_risk – https://www.brighter-futures.org.uk/
- Tamworth: https://www.tamworth.gov.uk/homeless-services-3
Domestic Violence/Sexual Violence
Domestic Violence
- New Era (County Commissioned Service): https://www.new-era.uk/
Women’s Aid
- Lichfield: Pathways – https://www.pathway-project.co.uk/
- Stoke on Trent/Newcastle under Lyme: Glow – https://findtheglow.org.uk/our-services/
- Staffordshire Women’s Aid: https://www.staffordshirewomensaid.org/
SARC
Rape Crisis
- Savana: https://www.savana.org.uk/
IDVA/ISVA
- New Era (County Commissioned Service): https://www.new-era.uk/
LGBT services
- SAGE: https://sage.lgbt/
- Trans Staffordshire (not recommended for under 18s): http://trans-staffordshire.org.uk/
Community
BAME
- East Staffordshire: http://burtoncaribbean.co.uk/
- Countywide: SABLE (Staffordshire Association for Black Lives Equality) – 07984 881793 or sableunity@gmail.com
Faith
Stafford & District Freinds of Faith: https://www.sdff.org.uk/drupal/
Refugees and Asylum Seekers
- Stafford Welcomes Refugees (flexible with geography): https://www.staffordwelcomesrefugees.org/
- Lichfield: https://www.facebook.com/lichfieldrefugeeaid/
- ASHA (Stoke on Trent, Newcastle under Lyme, Staffordshire Moorlands): https://asha-uk.org/
- Sanctus (Stoke on Trent): https://www.sanctusstmarks.co.uk/
Youth Services
- Staffordshire Council for Youth and Voluntary Services: https://staffscvys.org.uk/
- Stoke on Trent: https://www.stoke.gov.uk/directory/20/youth_centres
Older People
- Age UK Stafford: https://www.ageuk.org.uk/staffordanddistrict/ – info@ageukstafford.org.uk – 01785 607060
- Age UK Staffordshire (Countywide, not Stafford) – https://www.ageuk.org.uk/staffordshire/ – info@staffordshire.org.uk – 01785 788499
Disability
- Stoke on Trent: https://disabilitysolutions.org.uk/
Counselling/Mental Health
- South Staffordshire Network for Mental Health (Stoke on Trent, Newcastle under Lyme, Stafforshire Moorlands): https://ssnmentalhealth.co.uk/ – toolboxreferral@ssnmentalhealth.co.uk
- Mental Helpline 24/7 Brighter Futures: https://www.brighter-futures.org.uk/staffordshire-mental-health-helpline/ – Free Helpline 0808 800 2234 – Free Text 0780 022821 – Staffordshire.helpline@brighter-futures.org.uk
Advocacy
- ASIST: https://www.asist.co.uk/
Legal Advice
- Citizens Advice (Stoke on Trent, Newcastle under Lyme, Staffordshire Moorlands): http://www.snscab.org.uk/
- Citizens Advice (Stafford, Cannock Chase, Tamworth, East Staffordshire, Lichfield): https://citizensadvicessw.org.uk/
Mediation
- Harmony (ASB Support) also offer mediation: https://www.victimsupport.org.uk/resources/harmony-asb-support-service-staffordshire-and-stoke-on-trent/
- Restorative Justice: https://www.staffsvictimsgateway.org.uk/
You may also find the support you are looking for on our page of national support agencies.
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